Retail Operations Associate
Utica, NY Utica, NY Full-time Full-time $16 - $17 an hour $16 - $17 an hour 2 days ago 2 days ago 2 days ago JOB
Summary:
Using knowledge of products and exhibits, provide customer service to patrons of Museum Shop and Students of the School of Art Campus Store ensuring all customers are assisted in a timely manner and be responsive to customer's needs.
OUR CULTURE:
Munson-Williams is committed to community engagement and to diversity, equity, and inclusion.
The Retail Operations Associate will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization.
ESSENTIAL JOB FUNCTIONS:
Serve the public by providing courteous and efficient service Accurate accounting of all monies and transactions Respond promptly and with exceptional customer service to phone calls, emails, and visitor/student questions Maintenance of cash registers, cash control, and daily register checkouts Tagging and displaying of merchandise and inventory control for the stores Keeping the store(s) clean, neat, attractive, and in compliance with all regulations.
Organizational Service:
Will serve on intra-departmental committees as required and complete other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
High school diploma and 1 to 3 years of job related experience.
Knowledge of computerized point of sale system or ticketing system; ability to perform arithmetic functions; excellent customer service skills.
Art background preferred SUPERVISORY
Responsibilities:
The Retail Operations Associate does not have direct supervisory responsibilities for hiring, termination, performance appraisals or performance counseling.
.
COMPUTER MACHINE & EQUIPMENT SKILLS:
Advanced personal computer skills that include the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform advanced word processing, bookkeeping, and/or data entry.
Knowledge/use of computer, printer, photocopier, phone system, fax machine, and scanner.
Requires experience with Microsoft Word, Excel, and PowerPoint and various software programs.
PHYSICAL ACTIVITIES & DEMANDS:
Lifting Requirements:
Must possess the ability to exert up to 30 lbs.
of force occasionally, and up to 10 lbs.
of force frequently.
Weights over 50 lbs.
should only be moved with assistance.
Job Type:
Full-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekend availability Work Location:
In person 401(k) Dental insurance Health insurance Paid time off Vision insurance Day shift Evening shift Monday to Friday Weekend availability.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Using knowledge of products and exhibits, provide customer service to patrons of Museum Shop and Students of the School of Art Campus Store ensuring all customers are assisted in a timely manner and be responsive to customer's needs.
OUR CULTURE:
Munson-Williams is committed to community engagement and to diversity, equity, and inclusion.
The Retail Operations Associate will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization.
ESSENTIAL JOB FUNCTIONS:
Serve the public by providing courteous and efficient service Accurate accounting of all monies and transactions Respond promptly and with exceptional customer service to phone calls, emails, and visitor/student questions Maintenance of cash registers, cash control, and daily register checkouts Tagging and displaying of merchandise and inventory control for the stores Keeping the store(s) clean, neat, attractive, and in compliance with all regulations.
Organizational Service:
Will serve on intra-departmental committees as required and complete other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
High school diploma and 1 to 3 years of job related experience.
Knowledge of computerized point of sale system or ticketing system; ability to perform arithmetic functions; excellent customer service skills.
Art background preferred SUPERVISORY
Responsibilities:
The Retail Operations Associate does not have direct supervisory responsibilities for hiring, termination, performance appraisals or performance counseling.
.
COMPUTER MACHINE & EQUIPMENT SKILLS:
Advanced personal computer skills that include the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform advanced word processing, bookkeeping, and/or data entry.
Knowledge/use of computer, printer, photocopier, phone system, fax machine, and scanner.
Requires experience with Microsoft Word, Excel, and PowerPoint and various software programs.
PHYSICAL ACTIVITIES & DEMANDS:
Lifting Requirements:
Must possess the ability to exert up to 30 lbs.
of force occasionally, and up to 10 lbs.
of force frequently.
Weights over 50 lbs.
should only be moved with assistance.
Job Type:
Full-time Pay:
$16.
00 - $17.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekend availability Work Location:
In person 401(k) Dental insurance Health insurance Paid time off Vision insurance Day shift Evening shift Monday to Friday Weekend availability.
Estimated Salary: $20 to $28 per hour based on qualifications.
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